HookRescue

HookRescue vs Hookdeck

Hookdeck is a generic event gateway that works with any webhook source. HookRescue is built specifically for Shopify. Here's where each one wins.

Last reviewed · Pricing captured 2026-05-11 · Sources cited inline.

Quick answer Hookdeck if you ingest webhooks from many sources and don't need anything Shopify-specific. HookRescue if Shopify is your one source and you want Admin API reconciliation, auto re-registration of removed subscriptions, and a smaller bill. Hookdeck is broader; we're deeper on one platform.

Pricing side by side

Captured from hookdeck.com/pricing and our own pricing on May 11, 2026:

Tier Hookdeck HookRescue
Free$0 · 10,000 events/mo · 3-day retention · 99.999% uptime SLA$0 · 1 source · 7-day retention · beta
Lowest paid tierTeam — $39/mo from · 10,000 events + $0.33 per 100k extra · 7-day retention · 99.999%Pro — $29/mo (planned) · 14-day retention
Growth tier$499/mo from · 30-day retention · 99.999% uptime / 99.99% latency · SSO/SAML/SCIM · Datadog metrics exportn/a (post-beta)
EnterpriseCustom · Slack Connect, support manager, custom compliancen/a yet

Two things that stand out:

  • Hookdeck's free tier is significantly more generous on event volume (10,000/mo vs our single-source beta), but the free retention is only 3 days vs our 7. Free-tier choice depends on whether you care more about volume or about going back to inspect what arrived last week.
  • At paid tiers, Pro is $10/mo cheaper than Team and includes 2× the retention window (14 days vs 7). The volume math is different — Hookdeck meters events past 10k; we don't expose a per-event meter on Pro.

What each product is actually for

From hookdeck.com's hero: "Never miss a webhook." It's a generic event gateway with around 7,500 webhook sources listed and a dedicated Shopify connector page. Their product is one inbound pipe regardless of where the events come from — Stripe, Shopify, GitHub, Twilio, anything.

HookRescue is a Shopify-specific webhook recovery layer. We don't accept events from Stripe. We don't try to. The trade-off is depth: because we know it's always Shopify, we can do things a generic gateway can't.

Where each one wins

Hookdeck wins on

  • Multi-source ingestion. If you take webhooks from Stripe, Shopify, and three SaaS partners, putting them all behind one Hookdeck pipe with consistent retry, filter, and replay semantics is cleaner than running a stack per source.
  • Filter / route / transform. Hookdeck's path-based filters and inline JS transformations let you fork webhooks to different downstream handlers without modifying the source. We don't expose transformations.
  • Enterprise compliance. SoC2, SSO/SAML/SCIM, audit logs, custom contracts, dedicated support — Hookdeck has all of it. We're a beta-stage product; you would be early.
  • Operational maturity. They've been running this for years. Public 99.999% uptime SLA. We have months of production data, not years.

HookRescue wins on

  • Admin API reconciliation. Because we know events come from Shopify, we can hourly-poll the Admin API and back-fill any event Shopify dropped or never sent — the kind of recovery a generic gateway literally can't do because it doesn't know what was supposed to arrive. This is the biggest feature delta.
  • Auto re-registration of removed subscriptions. Shopify auto-deletes a webhook subscription after 8 failed deliveries in 4 hours. We detect that against the Admin API and re-register. Hookdeck sits downstream of Shopify's queue — once Shopify's removed the subscription, no relay can do anything until you manually re-create it.
  • Shopify-specific failure modes. HMAC re-signing with your store's secret on synthesized events. Compliance-webhook handling for App Store review (the three GDPR topics). X-Shopify-Api-Version drift detection. None of these are in a generic gateway because they're Shopify-only problems.
  • Cheaper at Pro. $29 vs $39 with longer retention.

Where they're the same

  • Extended retry curve beyond Shopify's 4 hours. Both relays extend the retry window — Hookdeck on whatever schedule you configure, HookRescue on a fixed 7-day curve.
  • HMAC re-signing. Both can re-sign with your secret so your existing handler verifies without change.
  • Replay UI + audit log. Both have a dashboard where you can browse delivered events and re-fire any of them.
  • Dead-letter queue. Both expose a permanent failures bucket.

How to decide

Pick Hookdeck if:

  • Shopify is one of several webhook sources you want to centralize.
  • You need SOC2, SSO, custom compliance, or 99.999% uptime in writing.
  • You want filters and inline transformations.
  • Your event volume is genuinely high (north of ~50k/mo) and you'd prefer paying per event over a flat tier.

Pick HookRescue if:

  • Shopify is the only webhook source you care about.
  • You've lost events to Shopify's 4-hour retry window and you want Admin API reconciliation to backfill them.
  • You've had subscriptions auto-removed and you want a relay that re-registers them.
  • You're a Shopify app developer and you want the compliance webhook plumbing already done.
  • You'd rather pay $29/mo than $39/mo for what you'll actually use.

Honest caveats

We're newer. Hookdeck has had more time to find and fix the operational issues every webhook-relay company eventually hits. If your business depends on this layer being battle-tested, that's a reason to lean Hookdeck.

Hookdeck's free tier is more generous on event volume than ours. If you want to evaluate without paying, you might get more done on theirs first. We're happy to bridge anyone evaluating to a beta seat — email and we'll set it up.

Sources

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